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I'm just going to have a brief rant here about my disappointment with a company I used to have a very good opinion about.
Three years and a couple of weeks ago I bought an LG monitor. Very fine it was two until the warranty ran out a couple of weeks ago and it stopped working earlier this week. I contacted the company thinking they would be as disappointed as I was that their product barely made it out of the warranty period so you can imagine my disappointment when they basically told me to get lost with the options of paying for an extended warranty or paying for a repair.
I didn't expect to get a new monitor for nothing but I did expect them to care that their product had failed. I won't ever buy another LG product after this experience but it could so easily have been different.
A lesson in marketing here is that if you get a customer for life you can make a lot of money from that customer and they are happy to pay you money. For a small cost to the company they could have reassured me that their brand was something special and goodness only knows how many products I would have bought from them in the future. Instead of that they have now lost a customer and I will in future advise people to avoid the brand.
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New blog post – Don't Buy LG Monitors If You Expect It To Last Beyond The Warranty: http://tinyurl.com/3xwa42j check it out